Job Introduction
Ski Famille childcare staff are the reason that so many of our guests return year after year. You will be the main focus and barometer if a family has enjoyed their holiday and if of course they will travel with us again.
We are looking for well presented, energetic, engaging individuals who are happy to work in a team environment and are able to provide stimulating, entertaining and safe activities for children from 4 months to 12 years, come rain or shine. Unlike many day nurseries, the children are only on holiday for a week, which means relationships have to be made quickly with new children and their families.
We provide training before the season starts on all aspects of working in a ski resort, for example, taking the children to ski school and activities to suit the environment.
Qualified Childcarer's Responsibilities
- Take responsibility in providing an excellent carefree holiday to all travelling guests, by providing our brochured childcare services
- Provide a welcoming family friendly environment in everything that you do and a clear routine for children from day one
- Delivery of feedback to children’s families using our preferred system – usually ‘TAPESTRY’ – consequently a working knowledge of this would be useful, however full training will be given
- Display a well-developed knowledge of your resort and the activities and facilities on offer to families
- Ensure you are always attentive to the needs of your guests and actively seeking out opportunities and revenue streams and sales opportunities to make their holiday fun and trouble free
- Work with your team colleagues to ensure that all resort operations occur efficiently, being budget conscious
- Close professional liaison with all parents or guardians, before and during the provided childcare hours
- Acting as a positive role model with the fun factor
- Daily clean and weekly deep clean of the playroom
- Delivery of varied, age appropriate activities indoors and outdoors 6 days a week
- Keeping children safe at all times and undertaking company directed H & S checks
- Preparing and serving lunches with the understanding of dietary requirements, allergies and intolerances
- Completing the relevant paperwork daily or weekly
- Maintaining and developing a positive working relationship with all our key suppliers, i.e. chalet owners, equipment hire shops and ski schools.
- Uphold the reputation of Ski Famille
Requirements of the Role
- Either NVQ Level 3, NNEB, CACHE, BTEC, RGN, RSCN, or equivalent qualifications or experience
- Great self-motivation and organisational skills
- Friendly, flexible & enthusiastic
- An understanding of the differences between adult & child holiday needs, and being able to deliver excellent customer service in all circumstances.
- Knowledge of snow sports is advantageous
- A strong experienced team player
- Basic French language skills is preferable
- Availability for the whole season (Mid November until the end April)
- Current Level 2 Food Hygiene Certificate
- We will conduct DBS checks as well as taking up at least two professional references
- Must be 18 years of age before departure to France